24-Hour CRISIS LINE | 844.430.0375

Eastern Iowa Crisis System

  • On January 14, 2016, the Regional Governing Board entered into a first year Agreement, known as Phase 1, with the Robert Young Center (RYC) to provide an organized mental health crisis system in the five (5) counties of Cedar, Clinton, Jackson, Muscatine and Scott.

    Crisis Interventions, responses and resolutions are a continuum of strategies and services as referenced in IAC 441-25.18(2)c. The goal of the crisis service continuum is to engage and assist individuals at an earlier stage of crisis to avoid the need for more intensive services.

    On January 30, 2017, the Regional Governing Board entered into a second year Agreement, known as Phase 2, with the Robert Young Center (RYC). Phase 2 will provide additional and complementary services to the organized mental health crisis system.

    Phase 1 of the Agreement will continue to meet the requirements of IAC 441-24.32, Crisis Screenings and Assessments and IAC 441-24.34, a 24-Hour Crisis Line.

    Phase 2 is a second component to Eastern Iowa Crisis System designed to increase Access, decrease Cost, and increase Quality; (ACQ). These components were derived from 146 meetings and conversations with stakeholders.

  • Our Region has invested a significant amount of resources into comprehensive crisis services with the help of Robert Young Center and local providers.  The Region’s goal is to increase access, decrease costs and increase quality of care and dignity provided to those with mental illness and their families.

    The Region has the following crisis services available within the region:

    • Crisis screenings/Assessments (Telehealth)
    • 24-hour Crisis Line
    • Care Coordinators
    • Civil Commitment Pre-Screening (Mobile)
    • Mental Health Service Connection in Jails
    • Co-Occurring Assessment/Treatment (Mobile)
    • Crisis Intervention Training (CIT) for Officers
    • Bridge Prescriber Appointments (Telehealth)
    • Warm Line
    • Mobile Crisis Expansion to all 5 Counties
    • Peer Drop In Centers
    • Crisis Stabilization Residential Beds

    The Region also has an Assertive Community Treatment Team (ACT) operated by Vera French CMHC.

  • Foundation 2 Mobile Crisis Outreach will be available, at no cost, to individuals located in Scott and Cedar Counties 24 hours a day, 7 days a week by calling the Regional Crisis Line at:   1-844-430-0375.  Clinton, Jackson, and Muscatine Counties will have mobile crisis outreach beginning late August 2019.

    Experiencing a Crisis?
    When a service provider, medical professional, employer, family member, friend or individual believes a situation would benefit from on-site crisis intervention, they can call 1-844-430-0375 to discuss Mobile Crisis Outreach with Foundation 2 staff.

    What to Expect?
    Mobile Crisis Outreach is confidential. We know that reaching out isn’t always easy—it’s OK to feel nervous or even uncomfortable at first.
    Our counselors approach each dispatch with an open mind, and with respect to you and your situation. We’re here to listen, give you information, and explore safe options to help you in your time of crisis.

    We give you control of the conversation, but we understand that sometimes it’s hard to put your feelings into words. If you’re unsure how to start the conversation, we can begin by asking you a few questions about your situation. If you don’t know what to say, that’s OK. There is no cost for utilizing Mobile Crisis Outreach.

    A team of counselors will be dispatched, usually arriving on site within 60 minutes to:
     Assess the situation
     Attempt to stabilize and diffuse the crisis
     Provide counseling as needed
     Provide referrals to other Foundation 2 or community resources (follow-up 24 hours later by a case worker)

    Questions? Go to www.foundation2.org
    Or Call or Email: Kelly Herd, Mobile Crisis Outreach Program Coordinator 309-429-2671 kherd@foundation2.org

Abbe Center for CMH
1039 Arthur St.
Iowa City, Iowa 52240
319.338.7884
Hillcrest Mental Health Center
117 S. Olive St.
Maquoketa, Iowa 52060
563.652.4958
The Region’s 24 Hour Crisis Line Foundation
1540 2nd Ave. SE
Cedar Rapids, Iowa 52403
1.844.430.0375
Genesis Medical Center – DeWitt
1118 11th St.
DeWitt, Iowa 52742
563.659.4200
Bridgeview CMHC
638 S Bluff Blvd.
Clinton, Iowa 52732
563.243.5633
Jackson County Regional Health Center
700 W. Grove St.
Maquoketa, Iowa 52060
563.652.2474
Vera French Community Mental Health Center
1441 W. Central Park Ave.
Davenport, Iowa 52804
563.383.1900
UnityPoint Health – Trinity Muscatine
1518 Mulberry Ave.
Muscatine, Iowa 52761
563.264.9100
Genesis Medical Center – Davenport
1401 W. Centeral Park Ave.
Davenport, Iowa 52804
563.421.1000
Mercy Medical Center – Clinton
1410 N. 4th St.
Clinton, Iowa 52732
563.244.5555
UnityPoint Health – Trinity Bettendorf
4500 Utica Ridge Rd.
Bettendorf, Iowa 52722
563.742.5000
UnityPoint Health – Robert Young Center
2701 17th St.
Rock Island, Illinois 64201
Access Center: 309.779.3001
24/7 Crisis Intervention: 309.779.2999